Getting started with https://pointsbet-au.net/ is straightforward once you know the steps — this guide walks you through each one.
What You Need First
- A valid email address and a mobile phone number for account verification.
- Proof of identity and address (driver’s licence, passport, or utility bill) for KYC checks.
- A funded account with a supported payment method (credit/debit card, bank transfer, or e-wallet).
- A stable internet connection; the site works on desktop and any mobile browser.
- Australian residency and age 18+ (gambling eligibility).
- Optional but recommended: enable two‑factor authentication (2FA) for extra security.
Creating Your Account
- Visit the PointsBet website using https://pointsbet-au.net/ and click “Join Now”.
- Fill in the registration form with your personal details: full name, date of birth, address, email, and phone.
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Agree to the terms and conditions and confirm you are 18+.
- Submit the form and check your email for a verification link. Click it to activate your account.
- Log in using your credentials (pointsbet login) and complete the identity verification by uploading your documents.
- Once verified, make your first deposit using the cashier. Bonuses may be available – read the terms.
Wagering Calculation
To manage your bankroll effectively, understand how potential winnings are calculated. Use the formula:
Winnings = (Stake × Decimal Odds) – Stake
Example: You place a $50 bet on a team with decimal odds of 2.50.
- Total return = $50 × ۲.۵۰ = $۱۲۵
- Profit = $125 – $۵۰ = $۷۵
For a multi‑bet (parlay), multiply the odds of each leg. Suppose you combine three picks with odds 1.80, 2.00, and 1.50:
- Total odds = 1.80 × ۲.۰۰ × ۱.۵۰ = ۵.۴۰
- Stake = $20 → Return = $20 × ۵.۴۰ = $۱۰۸
- Profit = $108 – $۲۰ = $۸۸
Always check the “Bet Slip” preview before confirming – PointsBet shows the potential payout instantly.
Licence & Player Protection
PointsBet holds a licence from the Northern Territory Racing Commission (Australia). This means it complies with Australian gambling regulations, including the National Consumer Protection Framework. Responsible gambling tools are available: deposit limits, time‑outs, and self‑exclusion. Winnings are not subject to local income tax for Australian players (tax‑free gambling). However, if you play from another jurisdiction, check your local tax rules. The site uses SSL encryption to protect your data.
Banking & Payments
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Credit/Debit Card | Instant | ۱–۳ business days | None |
| Bank Transfer | ۱–۲ business days | ۲–۵ business days | None (bank may charge) |
| POLi (Pay by Bank) | Instant | N/A (withdrawals to bank account) | None |
| BPAY | ۱–۲ business days | N/A | None |
Minimum deposit is typically $10; maximum varies. Withdrawals are processed to the same method used for deposit where possible. For the pointsbet app, banking is identical – you can deposit via the mobile‑optimised site (PWA). No dedicated app exists in app stores; use the browser and add to home screen.
Support Guide
Five common scenarios and how to get help:
- Forgot password? Use the “Forgot Password” link on the pointsbet login page. A reset link is sent to your email.
- Deposit not showing? Wait 10 minutes, then check transaction history. If still missing, contact support via live chat.
- Withdrawal pending? Standard processing is 24–۴۸ hours. If delayed beyond that, contact support.
- Bonus not credited? Ensure you entered the promo code and met minimum deposit. Terms apply; call or live chat.
- Account locked? Usually due to failed verification or suspicious activity. Verify your identity again or contact support.
Support channels: live chat (24/7), email (support@pointsbet.com.au), phone (1300 GET BET).
Good to Know
If your withdrawal is delayed beyond the stated timeframe:
- Check your email for any verification requests – incomplete KYC can hold funds.
- Log in and view “My Account” > “Transaction History” to see the status.
- If status is “Processing” after 48 hours, contact live chat with your bet slip ID.
- If no response within 24 hours, escalate via email to complaints@pointsbet.com.au.
- As a last resort, approach the Northern Territory Racing Commission for dispute resolution.
Always use a strong password and never share your account details.
Players Ask
How do I reset my password?
Click “Forgot Password” on the login screen, enter your email, and follow the link sent to you.
Is the PointsBet site mobile friendly?
Yes, the website is fully responsive and works on any mobile browser. You can also add it to your home screen as a progressive web app (PWA) for quick access.
What documents are needed for verification?
You need a government‑issued photo ID (driver’s licence or passport) and a recent utility bill or bank statement showing your name and address.
Can I set deposit limits?
Yes, go to “Responsible Gambling” in your account settings to set daily, weekly, or monthly deposit limits.
How long do withdrawals take?
Withdrawals to credit/debit cards usually take 1–۳ business days; bank transfers 2–۵ days. POLi withdrawals go to your bank account within 1–۲ days.
What if my bet wins and the funds aren’t credited?
Check the “Settled Bets” section. If the result is correct but funds are missing, contact support immediately.
Does PointsBet offer a sign‑up bonus?
Yes, new users may receive a bonus on their first deposit. Check the promotions page for current offers and the wagering requirements.
Can I use the same account on multiple devices?
Yes, you can log in from multiple devices, but you cannot be logged in simultaneously on two devices for security reasons.
What is the minimum age to play?
You must be at least 18 years old to open an account and place bets.
https://pointsbet-au.net/ provides a reliable betting experience for Australian punters. Whether you use the pointsbet app (PWA) or the desktop site, you have access to competitive odds, various markets, and secure banking. Always gamble responsibly and set your limits.